Account and Subscriptions

Subscriptions

You can sign up for Natural Cycles through www.naturalcycles.com or download the app through the App Store or Google Play and follow the sign up process. Unfortunately we do not have an app for Windows Phone...

How to cancel a subscription

When you sign up for Natural Cycles, whether it’s for a monthly or yearly subscription, you will need to cancel it if you don’t want your subscription to be automatically renewed for the next renewal period. Ca...

Cancellation, refund and automatic renewal

Cancellation and automatic renewal Your subscription with Natural Cycles will automatically renew at the end of the first paid period, unless you cancel your subscription through ‘your subscription’ page in ...

How to add a subscription / promo code

If you have a subscription code, follow these simple steps to add it: Go to http://naturalcycles.com/code Enter your code Choose whether you're a new Cycler and want to register, or have an ...

Why you can't use Natural Cycles offline

Natural Cycles only works when you are connected to the Internet. As the algorithm runs on servers, and not within the app, it is important to have an internet connection. This way we can get your results to yo...

Paid with Apple, but app doesn't recognize payment

This problem can sometimes occur from payments through your Apple ID, when you pay directly in your app on your Apple unit. It's easily fixed however, so don't worry. What you need to do is to log back on to y...

Refer a friend

We have taken back an old function to the app, so now you can Refer a friend to Natural Cycles. This is available in the newest version of the app, so make sure to update it if you haven't already. By referrin...