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Why we can't ship orders to certain countries

We do not ship to certain countries due to a number of different things, but mainly due to:
  • Customs issues which prevent our thermometer from passing border control because it is a Medically Certified Device.
  • Unstable postal services making it impossible to deliver
  • We have not officially launched in these countries, do not have an established logistics solution and cannot guarantee successful delivery.
We are very sorry for this, as it means that we will not be able to ship any types of orders to certain countries from us - This including the marketing gift of a basal thermometer and webshop orders.

Areas we cannot ship too at the moment are:
  • Mexico, Central and South America*
  • Africa
  • Arabian Peninsula**
  • Caribean Islands
  • Afghanistan
  • Indonesia
  • Israel


* Except for Brazil where we can send the basal thermometer due to us having a logistics partner there
** Yemen, Oman, Qatar, Bahrain, Kuwait, Saudi Arabia, United Arab Emirates, Jordan, Palestine, Syria, Iran and Iraq